Jenni's sciatica resumed after a hip operation. She found instant relief from acupuncture.
The BAcC is the membership body for career practitioners of professional traditional acupuncture. We are globally recognised and a leading member of the European Association of Traditional Chinese Medicine acupuncture.
Our membership is comprised of those who have completed degree level qualifications or equivalent. Through our sister organization, the British Acupuncture Accreditation Board, we ensure high standards of acupuncture education in the UK and its professional standing.
If you're just starting out, the BAcC supports you through regional groups and professional development leads. Services include business/legal support, marketing templates, forums and social media communities. In our London office we have full time staff to provide advice on marketing, safe practice, legal and Continuing Professional Development matters. We host an annual conference and research symposium, provide a peer review journal (EJOM) a monthly e news bulletin, and a members newsletter five times a year. For all members, however, long they have been with us, we offer piece of mind with standard insurance and legal protection and expert advice from our specialist staff team.
We offer enhanced status as we are the only traditional acupuncture body accredited by the government's Professional Standards Authority assured voluntary register scheme. For those who are looking further enhance their professional standing, we offer a Fellowship scheme. Our high standards also in practice mean that you can access patients from private health insurers and the NHS.
As an institution, the British Acupuncture Council we offer a voice, campaigning visibly for traditional acupuncture. BAcC can trace its roots back to the early 60s and has been working tirelessly to promote the value of traditional acupuncture to the public and policy makers since its formation from five precursor associations in 1996.
In short, BAcC membership ensures that its members are well trained, safe and effective – with ongoing quality validated by external scrutiny. We look forward to welcoming you as a BAcC member.
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The British Acupuncture Council (BAcC) is committed to providing a good quality service in dealing with members of the public, practitioners and other professional organisations. It takes all complaints seriously and sees them as an important tool for continually improving our service.
In considering complaints we aim to apply the Parliamentary and Health Service Ombudsman's Principles of Good Administration, which are:
Anyone who comes into contact with our organisation and who is unhappy or dissatisfied with the service they receive can complain. For example, you may wish to complain about the way we answered your query or correspondence or any delay in getting back to you.
We have a three-stage process for dealing with your complaint. If you remain dissatisfied at any stage, you have the option of taking your complaint to the next stage.
Contact the manager of the member of staff who has been dealing with your matter
Chief Executive OfficerBritish Acupuncture Council,63 Jeddo Road,London W12 9HQ
phone 020 8735 1200fax 020 8735 0404
We will acknowledge receipt of your complaint within seven working days and aim to give you a full response within twenty-eight days. On rare occasions this might take longer, if there is a lack of documentary evidence or the matter needs further investigation.
Click here to view the current Professional Conduct Committee findings and orders
What to do if you are unhappy about the service you have received from your practitioner
Express your concerns to your practitioner or if he/she works in a larger practice, to the practice manager either by phone, by letter, by email or in person.
If you remain unhappy you can make a complaint to the British Acupuncture Council by letter, fax or mail marked Private and Confidential. We will need:
If you find it difficult to make your complaint in writing please let us know and we will help you.
Our contact details:
phone 020 8735 1205fax 020 8735 0404
The Ethics Department will check to see if the BAcC can deal with your complaint or concern. The BAcC can only deal with matters which relate to:
If the BAcC can deal with your complaint the Ethics Department will send you some forms to complete, together with information about complaints.
Please note, the BAcC cannot grant compensation, however all our members are covered by comprehensive professional indemnity insurance, details of which can be obtained from the BAcC or from your practitioner.
Acupuncturists insert very fine needles at precisely located points to connect with your body’s qi. They will decide which points are right for you after a detailed consultation covering every aspect of your health and lifestyle. The aim is to direct the flow of qi to trigger your body’s healing response and to restore physical, emotional and mental equilibrium. Treatment is designed to affect your whole being as well as your symptoms so, as the condition being treated improves, you may notice other health problems resolve and an increased feeling of wellbeing.
Acupuncture needles are so fine that most people don’t feel them being inserted. It is normal to feel a mild tingle or dull ache as the acupuncturist adjusts the needle to direct Qi. While the needles are in place most people feel deeply relaxed which can continue after they are removed.
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Thinking about trying acupuncture?
Have a look at our Frequently asked questions, browse our video testimonials or the Ask an expert area
63 Jeddo RoadLondon W12 9HQPhone: 020 8735 0400
Fax: 020 8735 0404